This article guides you through resetting your password if you've forgotten it.
Required time: 2 minutes
Getting a password reset link
Your password is easily reset from the login page.
- In the bottom-right, click Forgot Password.
- Enter your email address and click Send me a link.
Within a few moments, you'll receive an email with a secure link to reset your password.
Using the password reset link
Once you've received your secure link:
- Click Reset your password in the email.
- Enter your new password (see requirements) and click Reset my password.
That's it; You're ready to log in! We'll also pop you an email confirming your password has been reset.
All new passwords MUST meet the following requirements:
- At least 10 characters long
- At least 1 uppercase letter
- At least 1 lowercase letter
- At least 1 number
- No whitespace
Note: Whilst not required, we would highly recommend you strive for better security with at least 12 characters and at least 1 symbol.